The ability to view and print out call bell response times is also very useful, and we have used it on one occasion already to correct a resident’s perception of waiting a long time to have his call bell answered.

Since the installation of the new system we have needed Tellen’s assistance with a couple of fine tuning issues and have found their response very prompt and they have provided satisfactory outcomes for Oaklands.

From the pre-purchase stage right througth to the post installation stage the Tellen men were always obliging, respectful of the residents and staff requirements, and cheerful.

Tellen staff are a pleasure to work with, always professional and responsive to questions and issues.

The call bells are easy for residents and staff to use, including the braille feature for visually impaired users.